What is the Supplemental Feature and What Do I Use It for?
The supplemental questions feature is a valuable tool that allows you to gather additional information from participants when they join your organization. Once you set up and apply supplemental questions, your participants will be prompted to answer these questions during their onboarding process. You can set up a maximum of 5 supplemental questions to collect participants information such as their departments, office locations, or even their favorite motivational songs, and then add users to challenges or teams by their answers. You'll also be able to sort or filter users by Supplemental via reports within the Admin Center.
What Can I Ask?
The Supplemental feature is customizable. As an admin, you'll have the option to choose what you ask and how each user will answer it. Answers are also editable within the Pacer app for participants.
Supplemental Question Types
This question type allows your participants to choose ONE from a set of provided options. You can set up a maximum of 20 options for one question. This type of questions can be used to collect participants information such as department or office location.
2. Free response
This question type allows your participants to type in their own response to your question. If you would like to make your challenge more of fun, you can, for example, ask "What is your favorite motivational songs?" and maybe all employees can sing it out for the winner after your challenge is finished. Just unleash your imagination here.
When Should I Set This up?
We recommend setting up your supplemental questions before participants begin to onboard. This ensures that users are prompted to answer these questions when they join your organization.
If you set up Supplemental questions after your onboarding has occurred, participants who have already joined your P4T organization will not be prompted to provide a response. In this scenario you have two options:
1. Send an Announcement to inform these users to add their answers by going to their Pacer app > Explore > My Org, click the three dot icon and select "My Info", they'll see "Supplemental Information" on the next page and they can provide their answers there.
2. You as an admin can help fill in the questions for those participants who have joined your org without answering the questions. In your Admin Portal, please go to Manage Teams and find the participant you'd like to edit his/her supplemental information. In the Edit Personal Information page, you can add answers for this specific participant.
What Will My Participants See?
When Supplemental questions are set up for your P4T org, your participants will be prompted to provide responses to those fields during their org onboarding process.
You can take a preview of them after you finish setting up the questions, and here is a sample of what your participants will see in their Pacer app:
After participants join your org, they can go to Pacer > Explore > My Org > My Info > Supplemental Information to check or edit their answers.