Challenge Data Troubleshooting & Contacting Support
If you are participating in a P4T virtual challenge, and you think your activity data is wrong for some reason, please take the following steps:
1. Close your eyes, take a few deep breaths, slowly count down from 10, and smile. All activity data issues, big and small, can be corrected! Most are small!
2. Ensure you have the most updated Pacer version from the App Store or Google Play.
3. If you manually add activity data to your Pacer app, confirm whether your P4T challenge Admin allows manually added activities. If your challenge does not allow it, you will notice a step/distance reduction in the challenge leaderboards compared to your Pacer home screen data and the Data Center tab in your P4T Org. This is normal.