I connected Pacer to Google Fit but the steps displayed are zero/zed, or very few

If you've chosen Google Fit as your primary data source, and the app is recording your steps correctly but the data won't sync to Pacer, follow the troubleshooting steps below.

1. Turn off and turn on your phone, or reboot the phone system according to your phone's rebooting sequence.

2. Try with another internet connection and see if the syncing initiates.

3. Check your G​​​​mail mailbox to see if you have received an email from no-reply@accounts.google.com and entitled “Security Alert”.

If you have received a Security Alert email, click the blue Check activity button in the email.

On the next screen, choose Yes, It was me. After the authentication, Pacer should be able to pull data from your Google Fit.

If you've tried all the steps above but the issue persists, please contact Pacer Support by sending an in-app message.