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  1. Pacer Health
  2. Troubleshooting

Troubleshooting

General

  • How to add widgets on your home screen?
  • Fitbit Syncing Issues Troubleshooting
  • How do I locate my PacerID?
  • Why does Pacer count steps when I am shaking my phone?
  • Differing Step Counts - Pacer and Wearable
  • Reset Step Count
See all 7 articles

Pacer Android

  • I synced Pacer with Google Fit and my GPS step and distance data decreased over time.
  • I connected Pacer to Google Fit but the steps displayed are zero/zed, or very few
  • Pacer Support with the Feedback Portal - Android
  • Pacer Android stopped counting my steps. What should I do?
  • My Huawei phone stopped counting steps. What should I do?
  • My Mi phone stopped counting steps. What should I do?
See all 9 articles

Pacer iOS

  • Apple Health Troubleshooting - iOS
  • GPS Tracking & Privacy Settings - iOS
  • Pacer is not recording GPS tracks when app is in background (iOS 13)
  • Pacer App Support with the Feedback Portal - iOS
  • My iPhone is not counting steps. What should I do?
  • Display Step History Over 1 Year - iOS
See all 9 articles
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