If you purchased Pacer Premium through the Apple App Store, you shouldn’t have to pay again after switching to a new iPhone. Your subscription is tied to your Apple Account (Apple ID), and Pacer can re-check (restore) it from Apple.
Before you start
- Make sure you’re signed into the same Apple ID on your new iPhone that you used to buy Pacer Premium.
- Install Pacer from the App Store.
- Connect to Wi-Fi or cellular data (restore requires an internet connection).
Step 1 — Confirm your subscription is active with Apple
On your new iPhone:
- Open Settings
- Tap your name (Apple Account)
- Tap Subscriptions
- Look for Pacer and confirm it’s Active (or shows an expiration date in the future)
If you don’t see Pacer here, skip to Troubleshooting.
Step 2 — Sign into the same Pacer account inside the app
- Open Pacer
- Sign in using the same login method you used before (email / Apple / Facebook, etc.)
This ensures Premium is applied to the correct Pacer user profile (not just the device).
Step 3 — Restore/refresh your Premium status in Pacer
Apple’s guidance for restoring non-consumable purchases and subscriptions is to open the app and use its Restore option (if available).
In Pacer, go to:
- Settings → Manage Subscription (or similar subscription page)
- Tap Restore Purchase / Restore / Refresh Subscription (wording may vary by version)
Then:
- Wait ~10–30 seconds
- Close and reopen Pacer
- Check whether Premium features are unlocked
Troubleshooting
A) “Pacer” does not appear under Apple Subscriptions
Most common causes:
- You’re logged into a different Apple ID than the one used to purchase.
- The subscription was purchased under another family member’s Apple ID (subscriptions don’t automatically transfer between Apple IDs).
What to do:
- Confirm the Apple ID used in Settings → your name matches your old phone.
- If you use multiple Apple IDs, check the one that actually made the purchase.
- If you still can’t find it, Apple provides steps for purchase/subscription lookup via your Apple Account subscription list.
B) Apple shows the subscription as Active, but Pacer is still locked
Try in order:
- Update Pacer to the latest version
- Force close Pacer and reopen
- Log out of Pacer and log back in
- Run Restore Purchase again
- Restart the iPhone
Apple’s restore guidance is app-based; the restore button typically re-checks eligibility from Apple.
C) You cancelled previously — will restoring charge you again?
No. If you cancelled, Apple usually keeps access until the end of the current billing period; you can verify the expiration date in Settings → Subscriptions.
D) You bought Premium on Android (Google Play) or elsewhere
If the subscription was purchased through Google Play, it generally won’t automatically restore through Apple’s App Store on iOS (different billing platforms).
You can get your Pacer Premium membership back by signing in to the same Pacer Account within the app. However, subscription management is not available through the iOS system; for example, you cannot check the expiration date or cancel the subscription on iOS. These actions can only be performed through Google Play on Android devices. Renewal also can only be done through your Google Play Account.
If you still need help (what to send Support)
Send:
- A screenshot of Settings → Apple ID → Subscriptions showing Pacer status (hide personal info as needed)
- Your Pacer account email/ID
- A screenshot of Pacer’s subscription screen after tapping Restore