Virtual Challenges and Races With Medals

General Questions

• Do I need to upgrade to Pacer Premium?
• Can I do multiple challenges/races at the same time?
• Which countries do you accept registration from?
• What’s included in the cost? 
• What's the Difference Between a Virtual Challenge and a Virtual Race?

Challenge and Race Instructions

• Set up your Virtual Race
• Submit results manually
• Record a GPS-tracked Exercise
• Set up your Virtual Challenge
• Enter with your registration code
• How do I Complete a Virtual Race?

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Shipping & Delivery

• Can I change my address?
• Common problems with tracking and delivery
• I still haven't received the tracking email?
• Why can't I track my parcel?
• Why did my medal arrive before I finish the challenge/race?
• When will I get the medal?

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